Last updated: August 2025

Right, let's get this sorted. These are the terms for using CEO Mode (ceomode.co) and working with Aligned and Unlimited Consulting. I've written this in actual English because life's too short for legal gibberish.

If you have questions, email me: [email protected]

WHAT I DO AND WHAT I DON'T:

I provide business coaching and advisory services to consultants, coaches, and digital experts who want to scale without losing their minds. This includes:

- One-on-one coaching and consulting

- Group programs and masterminds

- Access to my private community (Circle group)

- Strategy calls and business advice

- Resources, templates, and frameworks

What I don't do:

- Guarantee you'll make millions (see liability section below)

- Do the work for you

- Provide therapy (I'm a business coach, not a therapist)

- Work with people who don't do the work

HOW WE WORK TOGETHER:

The "Not a Hostage Situation" Policy

Look, sometimes things don't click. Maybe we're not aligned, maybe the timing's off, maybe you thought I was someone else entirely.

If inside of the CEO Mode Accelerator or 1:1 Advisory program, after our first call or within 10 days of starting, either of us realizes this isn't working, we can part ways with no drama and no questions asked. I'll refund your money because keeping someone hostage to a contract when it's not working is just bad karma.

This has never happened, but I want you to know the escape hatch exists.

WORKING RELATIONSHIP EXPECTATIONS:

My commitment: I'll show up prepared, give you my best thinking, and tell you the truth even when it's not what you want to hear.

Your commitment: Show up, do the work, and be coachable. I can't want your success more than you do.

Minimum engagement: My programs run for a minimum of 6 months because real change takes time.

PAYMENT AND CANCELLATION

Payment Terms

Payment schedules are agreed individually (no cookie-cutter pricing here)

Payments are processed through Stripe

Late payments may result in program suspension (I'm nice, but I'm not a bank)

Refund Policy

I don't do traditional refunds because this is high-touch consulting, not a digital course you can return like a sweater that doesn't fit.

However:

The "not a hostage situation" policy covers the first 10 days

If we mutually agree to part ways mid-program and you've paid upfront, we'll sort out a pro-rata refund

If I have to terminate services because you're being awful (see below), payments stop but no refunds for time already spent

CANCELLATION NOTICE

From you: 30 days' notice please. I plan my schedule around our work together.

From me: I'll usually give 30 days' notice too, unless you're being abusive (then it's immediate).

WHEN I CAN FIRE YOU (YES, REALLY)

I reserve the right to terminate our working relationship immediately if you:

- Are rude, aggressive, or abusive to me or my team

- Consistently don't show up or do the work

- Generally act like a dick despite clear boundaries

I'll communicate issues first, but life's too short to work with people who make it unpleasant. If I terminate for these reasons, payments stop but there's no refund for time already invested.

COMMUNITY GUIDELINES (The "Don't Be a Dick" Rules)

If you're in my Circle community, here are the ground rules:

Political Hot Takes

We all have different backgrounds and political views. Before launching into debates, take a beat and ask yourself: "Is this helping me build my business?" Spoiler alert: it probably isn't. Keep political rants for your own platforms.

The "Ask-Hole" Problem

Don't ask questions just to get approval or permission. You're a business owner - start thinking like one. When you ask for advice, share your instincts first. I want to train you to be an independent thinker, not create another dependent person.

General Decency

- Support each other

- Don't hijack other people's posts with your own agenda

- Celebrate wins without being weird about it

- Ask thoughtful questions, not lazy ones

Sharing and Tagging

If you share something useful, tag the person who helped you. Basic human decency.

INTELLECTUAL PROPERTY (Don't Steal My Stuff)

My Content

My frameworks, resources, and content belong to me

Feel free to share my blog posts or videos, but include a link back to my site

You cannot resell, repackage, or claim my work as your own

Recorded coaching calls stay private (they're shared via AI Fireflies links in the community only)

Your Content

What you share in coaching stays confidential

I might use anonymized examples or case studies (with permission)

Your wins are your wins - I'll celebrate them but won't claim credit

The Karma Clause

Don't steal or copy my stuff. Apart from being wrong, part of you will always know you didn't build your success yourself. The whole point is to become self-made. Start as you mean to go on.

CALL POLICIES

Strategy Calls

If you no-show a free strategy call, I won't chase you. Your loss.

I'll wait 15 minutes max, then I'm moving on with my day

Client Calls

No-shows forfeit the session (life happens, but respect my time)

Cancellations/rescheduling: 24 hours' notice minimum

I'll wait 15 minutes, then mark it as a no-show

Technical Issues

If Zoom explodes or your internet dies, we'll reschedule. I'm not unreasonable.

RESULTS AND LIABILITY (The Reality Check)

The Truth About Results

Business is hard. The case studies and results I share? Those people worked their asses off. They had experience, skill, and often received high levels of personal attention that you might not get in group programs.

Bottom line: I cannot and do not guarantee results. Your success depends on implementing the right information on top of a foundation of alignment, skill, and actually doing the work.

What I'm Not Responsible For

Your decision to ignore my advice

Market conditions beyond anyone's control

Your inability to execute

Acts of God, internet outages, or global pandemics

Your expectations if they were unrealistic to begin with

What I Am Responsible For

Showing up prepared and professional

Giving you my best thinking

Being honest about what's realistic

Providing the frameworks and guidance you need

LEGAL STUFF (The Boring But Necessary Bit)

Jurisdiction

If something goes legally sideways (which it won't), UK law applies and any disputes get sorted in London courts.

Severability

If one part of these terms becomes unenforceable, the rest still stands. Basic common sense.

Changes to Terms

I might update these occasionally. If I make significant changes, I'll let you know rather than hoping you'll check back here obsessively.

🍑 THE BOTTOM LINE

These terms exist to set clear expectations and protect both of us. I want to work with people who are serious about building their businesses and treat this relationship professionally.

If you're looking for guarantees, quick fixes, or someone to do the work for you, this isn't the place. If you want straight-talking advice, proven frameworks, and someone who'll hold you accountable, welcome aboard.

By using this website or working with me, you're agreeing to these terms. If you don't agree, no hard feelings - there are plenty of other business coaches out there who promise easier paths to success.

Contact: [email protected]
Address: 10 Hunters Chase, South Godstone, Surrey, RH9 8HR, UK